Piercing FAQs
How to choose a safe, reputable piercer, what good studio hygiene looks like, and what to know before you get pierced.
Jun 2026
Bumps, irritation, suspected infection, rejection and stretching problems, and what to do when something is not quite right.
Healing is not always perfectly smooth, and that is normal. Here is how to tell what is going on and what to do. When in doubt, come in or call us. We would always rather take a look than have you worry.
Often what looks like infection is simply a build up of healthy lymph fluid, which is completely normal after a piercing. Do not ignore a build up, but try not to panic either.
Signs of a genuine localised infection include skin that is red, swollen, tender and warm to the touch, swollen lymph nodes, and green, smelly discharge.
A piercing is a wound held open by jewellery, so infection is always possible. The body usually clears a minor one on its own. If you are medically able to, anti inflammatories such as ibuprofen and twice daily hot chamomile compresses can help. See your GP if symptoms last a week or more.
Please do not remove your jewellery, especially with an infection. It gives the infection a way to drain. Taking it out can trap the infection inside and lead to more scarring. Be aware that some doctors and pharmacists may suggest removing it without realising this.
Any piercing can reject if the body decides to push the jewellery out, forming scar tissue behind it. Some piercings rarely reject, such as lobes, while navels, eyebrows and surface piercings are more prone to it. A red line connecting the entry and exit points can be a sign.
Often a piercing is just irritated rather than rejecting, so pop in and we may be able to save it by changing the jewellery. Surface piercings often need downsizing as they heal, so come in quickly if one side starts to sit higher than before.
Most piercing bumps are not keloids or true scars. They are usually fluid build ups, most common in cartilage, and they often flare and settle on their own. You can help things along in two ways.
It may look worse before it looks better as the fluid drains. Do not pick it, as that only adds scarring.
Because jewellery keeps a wound open, piercings can swell and sometimes produce extra scarring. Hypertrophic scars are small raised lumps that often settle over time with well fitting jewellery and gentle massage using a vitamin E oil such as Bio Oil. Keloids are larger and harder to treat, so see a dermatologist if you are worried a scar is not improving.
This can be a blow out, often after stretching too soon or a knock. Downsize straight away, perhaps several sizes, to a piece you know suits you, ideally single flared and inert like borosilicate glass. Clean twice daily with sterile saline, and once it settles, massage daily with a vitamin E oil. Wait at least four weeks before stretching again, and never more than 1mm every four weeks.
An allergy usually shows within 24 hours as redness, swelling and intense itching, and in worse cases blistering or broken skin. Reactions to inert materials like titanium are very rare, while nickel, found in silver, is a common culprit. Switch to a material you know you tolerate so the piercing stays open while it recovers, and pay attention to how your skin reacts to anything new.
We are always happy to stretch for you, free of charge. Just ask.
Whatever the issue, and wherever you were pierced, get in touch. We will help as much as we can.